E2E Forms E2E Forms

Terms of Service

Last updated: February 28, 2026

1. Acceptance of Terms

By accessing or using E2E Forms ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

E2E Forms is a form hosting platform that provides end-to-end encrypted form building, submission collection, and data management. The Service is intended for lawful use only.

3. Lawful Use Only

You agree to use E2E Forms exclusively for lawful purposes. You may not use the Service to:

Forms created on E2E Forms are intended for legal data collection only. Any use of the platform for illegal purposes will result in immediate termination.

4. Account Termination

We reserve the right to suspend or terminate any account, at any time, for any reason or no reason, with or without notice. This includes but is not limited to violations of these terms, suspected illegal activity, abuse of the platform, or any conduct we deem harmful to the Service or its users.

Upon termination, your access to the Service will be revoked. Encrypted data cannot be recovered by us by design. We recommend maintaining your own exports of important data.

5. Billing and Payments

Paid plans are billed monthly via Square. Subscriptions auto-renew unless canceled. If payment fails, your account will be automatically downgraded to the Free plan. Premium features will be disabled until billing is resolved. No refunds are provided for partial months of service.

6. Zero-Knowledge Encryption

When E2E encryption is enabled, submissions are encrypted in the user's browser before reaching our servers. We do not have access to your encryption passphrase and cannot decrypt your data. If you lose your passphrase, your encrypted data is permanently unrecoverable. This is by design and not a defect in the Service.

7. IP Addresses and Privacy

By default, E2E Forms does not persistently track or log IP addresses of form respondents. However, if we receive a valid court order or legal process requiring us to enable logging, we may be compelled to do so. In such cases, affected account holders will be notified via email within 30 days of the request, unless prohibited by law. We strongly recommend using a VPN service such as ProtonVPN for additional anonymity.

8. AI Grading

AI grading features use third-party AI APIs to process submission data. When AI grading is enabled, submission content is sent to AI providers for processing. AI grading is metered by plan — usage limits exist because AI processing incurs real costs. Encrypted (E2E) submissions cannot be AI-graded, as the server cannot read them.

9. Data Responsibility

You are the data controller for any information collected through your forms. You are responsible for ensuring your data collection practices comply with applicable privacy laws (GDPR, CCPA, etc.). E2E Forms acts as a data processor on your behalf.

10. Service Availability

We strive for high availability but do not guarantee uninterrupted service. The Service is provided "as is" and "as available." We are not liable for any downtime, data loss, or damages arising from use of the Service.

11. Limitation of Liability

To the fullest extent permitted by law, E2E Forms and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

12. Modifications

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance. Material changes will be communicated via email or dashboard notification.

13. Contact

Questions about these terms? Contact us at the email address listed in your account settings or through the Contact link on our website.